Orders are typically processed and dispatched within 3 to 5 working days after payment is received. We ship via DHL or RAYSPEED, providing tracking and drop-off services without requiring a signature. Once your order is shipped, we will send you a link to track your package online. Please note that delivery is carried out only on working days.
Returns
Product returns are accepted within 7 days of receiving your bag. To initiate a return, please email us. The bag must be unworn and in its original condition. Returns may be refused if the bag shows any signs of use.
Please note that customers are responsible for all delivery charges when returning items. Please check our FAQ for more information.
Help
For any questions or further assistance regarding your order, feel free to email us at Hello@longstoryshort.shop. We’re here to help!
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